Customer Service Technician (m/f/x)

we are hiring for our customer

Your Benefits

• Comprehensive training and onboarding (12-18 months) at the company
• Contribute to the circular economy with a globally leading company
• Diverse tasks in an international setting
• Numerous social benefits: parking spaces, company canteen, electric charging stations, employee events, children's summer camps, fitness center

Your Responsibilities

• Serve as the main point of contact for worldwide customers and partners, including occasional travel to client sites
• Prepare spare part offers, technical documentation, and coordinate worldwide service missions
• Provide technical support for spare part inquiries as part of a closely collaborating team
• Communicate with people from various cultures, as the company’s equipment is used globally

Your Profile

• Completed technical training in electrical engineering, mechatronics, mechanical engineering, metal technology, or plastic processing technology (Apprenticeship, HTL, FH)
• Ideally, experience as a commissioning/service and customer service technician
• Strong English skills, both spoken and written, and solid MS Office skills
• Team player with openness to different cultures
• Self-organized, entrepreneurial mindset and a hands-on approach
• Able to handle stressful situations

Salary

The gross monthly salary for this position starts at € 3,208, according to the collective agreement for the metal processing industry. The actual salary will be determined based on your qualifications and experience.